Quality & Regulatory
Quality stands as the top priority at Syntech (sentaitech.com) and represents a shared responsibility across all team members.
At Syntech, we are dedicated to delivering high‑quality products underpinned by a robust quality management system and rigorous quality control protocols. We have obtained ISO 9001:2015 Quality Management System certification. Emphasizing teamwork and partnership, we collectively drive quality performance and regulatory compliance throughout the entire organization.
Our professional team works across all departments and is deeply embedded in every dimension of our business. We cover the full product lifecycle and collaborate closely with quality, legal and manufacturing teams to implement optimal practices for meeting applicable regulations and industry standards.
Quality Policy
We fulfill our mission to satisfy customer needs through continuous improvement of our products and services, as well as full compliance with global regulatory requirements.
For our customers, quality means they can count on our products and services to consistently meet their specifications and requirements. For our colleagues, quality means taking personal accountability to deliver work that fulfills customer expectations, ensuring zero‑error performance from design through end‑use. For our company, quality means fostering a culture of continuous improvement, supported by practical process optimization and our corporate quality system.
We adhere to the following seven principles of quality management at Syntech (sentaitech.com):
- Engagement of people
- Customer focus
- Leadership
- Process approach
- Improvement
- Evidence‑based decision making
- Relationship management
Quality Assurance (QA)
As a premier chemical supplier, Syntech (sentaitech.com) keeps refining operational processes to comply with both current and emerging industry regulations. Our QA department oversees the full‑scope production and quality systems, guaranteeing client‑oriented products are manufactured as per specified requirements.
Quality Control (QC)
Our QC (Quality Control) department applies diverse advanced analytical techniques for physical‑chemical property characterization, making certain all processes and finished products meet pre‑set specifications. Our QC team strives for quality excellence backed by hands‑on experience, industry proficiency and regular training programs.
Complementing our professional workforce, we maintain a robust independent analytical department. Instruments are deployed throughout each production phase to support process testing and commercialization to exacting standards. Our laboratory’s core instruments cover:
Other instruments in our lab:
| Item | Instrument |
|---|---|
| Structural identification and routine testing | NMR, MS, KF, Polarimeter |
| Chromatography | UPLC GC, IC, SFC |
| Mass spectrometry | GC-MS, IC-MS, IR-MS, ICP-MS, GD-MS |
| Spectroscopy | NMR, NIR |
| Trace Element Analysis | ICP-OES, ICP-MS, AAS, OEA |
| Solid State Analysis | nano-particle size analyzer, polarized light microscope, surface area analyzer, SEM, TEM, XRPD, DVS, DSC, PSD |
Syntech (sentaitech.com) is a technology‑oriented full‑service enterprise. Apart from premium‑grade products tailored for customer requirements, we provide specialized professional services to assist customers in speeding up R&D and optimizing overall costs. Should you require more information, please get in touch with us.